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-rw-r--r--doc/guide.html15
-rw-r--r--doc/guide.tex15
2 files changed, 28 insertions, 2 deletions
diff --git a/doc/guide.html b/doc/guide.html
index af65e7ea..4ecd8242 100644
--- a/doc/guide.html
+++ b/doc/guide.html
@@ -290,7 +290,13 @@ go to the Windows service settings and set ejabberd to be automatically started.
Note that the Windows service is a feature still in development,
and for example it doesn&#X2019;t read the file ejabberdctl.cfg.</P><P>On a *nix system, if you want ejabberd to be started as daemon at boot time,
copy <TT>ejabberd.init</TT> from the &#X2019;bin&#X2019; directory to something like <TT>/etc/init.d/ejabberd</TT>
-(depending on your distribution) and call <TT>/etc/inid.d/ejabberd start</TT> to start it.</P><P>The <TT>ejabberdctl</TT> administration script is included in the <TT>bin</TT> directory.
+(depending on your distribution) and call <TT>/etc/inid.d/ejabberd start</TT> to start it.</P><P>If <TT>ejabberd</TT> doesn&#X2019;t start correctly and a crash dump is generated,
+there was a severe problem.
+You can try starting <TT>ejabberd</TT> with
+the script <TT>bin/live.bat</TT> in Windows,
+or with the command <TT>bin/ejabberdctl live</TT> in other Operating Systems.
+This way you see the error message provided by Erlang
+and can identify what is exactly the problem.</P><P>The <TT>ejabberdctl</TT> administration script is included in the <TT>bin</TT> directory.
Please refer to the section&#XA0;<A HREF="#ejabberdctl">4.1</A> for details about <TT>ejabberdctl</TT>,
and configurable options to fine tune the Erlang runtime system.</P><P> <A NAME="install.os"></A> </P><!--TOC section Installing <TT>ejabberd</TT> with Operating System specific packages-->
<H2 CLASS="section"><!--SEC ANCHOR --><A NAME="htoc6">2.2</A>&#XA0;&#XA0;<A HREF="#install.os">Installing <TT>ejabberd</TT> with Operating System specific packages</A></H2><!--SEC END --><P> <A NAME="install.os"></A> </P><P>Some Operating Systems provide a specific <TT>ejabberd</TT> package adapted to
@@ -405,7 +411,12 @@ Node ejabberd@localhost is started. Status: started
ejabberd is running
ejabberdctl stop
-</PRE><P>Please refer to the section&#XA0;<A HREF="#ejabberdctl">4.1</A> for details about <TT>ejabberdctl</TT>,
+</PRE><P>If <TT>ejabberd</TT> doesn&#X2019;t start correctly and a crash dump is generated,
+there was a severe problem.
+You can try starting <TT>ejabberd</TT> with
+the command <TT>ejabberdctl live</TT>
+to see the error message provided by Erlang
+and can identify what is exactly the problem.</P><P>Please refer to the section&#XA0;<A HREF="#ejabberdctl">4.1</A> for details about <TT>ejabberdctl</TT>,
and configurable options to fine tune the Erlang runtime system.</P><P> <A NAME="bsd"></A> </P><!--TOC subsection Specific Notes for BSD-->
<H3 CLASS="subsection"><!--SEC ANCHOR --><A NAME="htoc14">2.4.6</A>&#XA0;&#XA0;<A HREF="#bsd">Specific Notes for BSD</A></H3><!--SEC END --><P> <A NAME="bsd"></A>
</P><P>The command to compile <TT>ejabberd</TT> in BSD systems is:
diff --git a/doc/guide.tex b/doc/guide.tex
index bf07f39e..f01dd9be 100644
--- a/doc/guide.tex
+++ b/doc/guide.tex
@@ -241,6 +241,14 @@ On a *nix system, if you want ejabberd to be started as daemon at boot time,
copy \term{ejabberd.init} from the 'bin' directory to something like \term{/etc/init.d/ejabberd}
(depending on your distribution) and call \term{/etc/inid.d/ejabberd start} to start it.
+If \term{ejabberd} doesn't start correctly and a crash dump is generated,
+there was a severe problem.
+You can try starting \term{ejabberd} with
+the script \term{bin/live.bat} in Windows,
+or with the command \term{bin/ejabberdctl live} in other Operating Systems.
+This way you see the error message provided by Erlang
+and can identify what is exactly the problem.
+
The \term{ejabberdctl} administration script is included in the \term{bin} directory.
Please refer to the section~\ref{ejabberdctl} for details about \term{ejabberdctl},
and configurable options to fine tune the Erlang runtime system.
@@ -415,6 +423,13 @@ ejabberd is running
ejabberdctl stop
\end{verbatim}
+If \term{ejabberd} doesn't start correctly and a crash dump is generated,
+there was a severe problem.
+You can try starting \term{ejabberd} with
+the command \term{ejabberdctl live}
+to see the error message provided by Erlang
+and can identify what is exactly the problem.
+
Please refer to the section~\ref{ejabberdctl} for details about \term{ejabberdctl},
and configurable options to fine tune the Erlang runtime system.